Terms of Service

1. Agreement

These Terms of Service (the “Terms”) are a binding agreement between you and Riptag LLC, an Arizona limited liability company (“Riptag,” “we,” “us,” or “our”), governing your access to and use of the listley.ai website and the Listley browser extension and related services (together, the “Service”). If you use the Service on behalf of an entity, you represent that you are authorized to bind that entity, and “you” includes that entity.

2. Eligibility and Age

You must be at least 13 years old to use the Service. If you are under the age of legal majority in your jurisdiction (generally 18), you may use the Service and purchase a subscription only with the involvement of, and after your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the Service you represent that you meet these requirements and that all information you provide is accurate. If you do not have the legal capacity to enter into this agreement on your own, your parent or guardian assumes that capacity and these Terms bind them.

3. The Service

Listley is a browser extension and related website that help a Depop seller automate and manage tasks on their own Depop store, such as relisting, refreshing, following and unfollowing, sending and accepting offers, and messaging, along with analytics and related tools. Features vary by plan. We may add, change, suspend, or remove features at any time.

No affiliation. Listley is independent and is not affiliated with, endorsed by, sponsored by, authorized by, or in any way officially connected to Depop Limited or any other marketplace. All product and company names, including “Depop,” are the property of their respective owners and are used for identification only.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current. Notify us immediately at riptagco@gmail.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe create risk or legal exposure.

5. Subscriptions, Free Trials, Billing, and Cancellation

5.1 Plans and pricing

The Service offers a free tier and paid subscription tiers (currently Premium and Pro) billed on a recurring basis through our payment processor, Stripe. Current prices are shown at checkout. All fees are in U.S. dollars and exclusive of taxes, which you are responsible for where applicable.

5.2 Free trial

We may offer a free trial (currently three days). Unless you cancel before the trial ends, your subscription will automatically begin and you will be charged the then-current price for your plan. Free trials are limited to one per person, household, payment method, and Depop account, and we may revoke a trial or require payment up front if we detect abuse.

5.3 Automatic renewal — your authorization

YOU AUTHORIZE US AND STRIPE TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS (monthly or annually, per the plan you select) at the then-current price, including applicable taxes, until you cancel. Your subscription renews automatically at the end of each billing period. We will disclose the price and billing frequency at the point of purchase, and you consent to automatic renewal when you subscribe.

5.4 Cancellation

You may cancel at any time through your account settings or the Stripe customer portal, or by emailing riptagco@gmail.com. Cancellation takes effect at the end of the current billing period; you will retain paid access until then. To avoid being charged for a renewal or after a free trial, you must cancel before the renewal/trial-end date.

5.5 Refunds

Except where required by law, all fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or features not used. If applicable law in your jurisdiction grants a non-waivable refund or cancellation right, nothing in these Terms limits that right.

5.6 Price changes

We may change prices. We will give advance notice of a price increase as required by applicable law (and, for affected subscribers, before the change takes effect), and the new price will apply to your next billing period. Continuing to use the Service after the change takes effect constitutes acceptance of the new price.

5.7 Failed payments

If a charge fails, we may retry, suspend, or downgrade your access until payment succeeds, and we may use Stripe’s tools to update card details automatically where available.

6. Acceptable Use

You agree not to, and not to permit anyone to:

• Use the Service for any unlawful, fraudulent, deceptive, or abusive purpose;
• Use the Service in a way that violates the rules, terms, or policies of any third-party platform, including Depop;
• Reverse engineer, decompile, disassemble, scrape, copy, modify, or create derivative works of the Service or its code, except to the limited extent that applicable law expressly permits despite this restriction;
• Resell, sublicense, rent, or share access to the Service, or circumvent usage limits, paywalls, or safety controls;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems;
• Use the Service to send spam, harass others, or transmit malware; or
• Misrepresent your identity or your authority to act on a Depop account.

We may investigate and take action, including suspension or termination, for any suspected violation.

7. Third-Party Platforms, Depop, and Assumption of Risk

THIS IS AN IMPORTANT SECTION. The Service interacts with third-party platforms that we do not control, including Depop. Those platforms have their own terms, policies, and automated and manual enforcement systems, and they may prohibit, restrict, or penalize the use of automation, bots, or third-party tools.

You acknowledge and agree that:

• Using automation or third-party tools (including Listley) may violate Depop’s terms of service or other platform rules;
• Your use of the Service may result in action against your Depop or other third-party account, including warnings, throttling, feature limits, content removal, temporary suspension, or permanent banning or deletion of your account, and the loss of listings, followers, sales history, balances, reputation, or other value;
• We do not control and cannot predict or prevent the decisions of any third-party platform, and we make no representation that the Service is permitted by, compatible with, or undetectable on any platform;
• You assume all risk arising from your use of the Service on any third-party platform, and you are solely responsible for ensuring that your use complies with all platform rules and applicable law;
• Any “safety,” “compliance,” rate-limiting, or similar features are provided on a best-effort basis only, do not guarantee that your account will not be detected or actioned, and are not a promise of any outcome; and
• We are not responsible or liable for any suspension, ban, loss, or damage to your third-party accounts, and you will not hold us responsible for them.

If you are not willing to accept the risk that your Depop account could be limited or banned, do not use the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, RIPTAG DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, THAT ANY RESULTS (INCLUDING SALES, FOLLOWERS, REVENUE, OR ACCOUNT SAFETY) WILL BE ACHIEVED, OR THAT THE SERVICE WILL BE COMPATIBLE WITH OR PERMITTED BY ANY THIRD-PARTY PLATFORM. ANY MATERIAL OBTAINED THROUGH THE SERVICE IS USED AT YOUR OWN RISK. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RIPTAG AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, SALES, FOLLOWERS, ACCOUNT VALUE, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND INCLUDING ANY DAMAGES ARISING FROM THE SUSPENSION, RESTRICTION, OR BANNING OF ANY DEPOP OR OTHER THIRD-PARTY ACCOUNT.

IN NO EVENT WILL RIPTAG’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO RIPTAG FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; nothing here limits liability that cannot be limited by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Riptag and its owners, members, officers, employees, and agents from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of the terms, policies, or rights of any third party, including Depop; or (d) any content or instructions you provide to the Service. We may assume the exclusive defense of any matter subject to indemnification, at your expense, and you agree to cooperate.

11. Intellectual Property and License

The Service, including all software, code, designs, text, graphics, logos, and the “Listley” name, is owned by Riptag or its licensors and is protected by intellectual-property laws. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own lawful use. We reserve all rights not expressly granted. You may not use our trademarks without prior written permission. Any feedback you give us may be used without obligation to you.

12. Affiliate Program

If you participate in our affiliate program, your participation is governed by separate Affiliate Program Terms, which are incorporated by reference. Affiliates must clearly and conspicuously disclose their paid relationship with Listley wherever they promote the Service, as required by applicable advertising rules.

13. Suspension and Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if we are required to by law, or if we discontinue the Service. Upon termination, your license ends and provisions that by their nature should survive (including Sections 7–10, 14, and 15) will survive. No refund is owed on termination for cause.

14. Dispute Resolution — Arbitration and Class-Action Waiver

Please read this section carefully — it affects your legal rights.

14.1 Informal resolution

Before starting any formal proceeding, you agree to first contact us at riptagco@gmail.com and give us 30 days to resolve the dispute informally.

14.2 Binding arbitration

Except as provided below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court. The arbitration will be conducted in English, and may be held in Arizona or, at your election, in your home county or by video/telephone. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

14.3 Class-action and jury waiver

YOU AND RIPTAG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. You and Riptag waive any right to a jury trial. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding.

14.4 Exceptions and opt-out

Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property rights. You may opt out of this arbitration agreement by emailing riptagco@gmail.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration; opting out will not affect any other part of these Terms.

14.5 Governing law and venue

These Terms and any dispute are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you and Riptag consent to the exclusive jurisdiction and venue of the state and federal courts located in Arizona.

15. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will update the “Last updated” date and provide notice as appropriate (for example, by email or an in-Service notice). Changes take effect when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and cancel.

16. Miscellaneous

These Terms, together with the Privacy Policy, Data & Cookie Policy, and any Affiliate Program Terms, are the entire agreement between you and Riptag regarding the Service and supersede prior agreements. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. We are not liable for any delay or failure caused by events beyond our reasonable control. Notices to you may be sent to the email associated with your account; notices to us go to riptagco@gmail.com.

17. Contact

Riptag LLC — email riptagco@gmail.com. Listley is a product of Riptag LLC, Arizona, USA.

This document is a template provided for Riptag LLC’s convenience and is not legal advice. Arbitration clauses, class-action waivers, and liability limits are subject to state-specific enforceability rules and recent regulatory scrutiny. Have a licensed attorney review and tailor it before publication.